CUSTOMER FEEDBACK
Customer Feedback
We value your feedback at Shamrock Pharmagoup. Your insights help us continually improve our products and services. Please take a moment to share your thoughts, suggestions, or experiences with us.
Our Commitment to Your Feedback
At Shamrock Pharmagoup, we believe in transparency and accountability. Here’s how we handle your feedback:
1. Privacy: Your personal information is treated with the utmost confidentiality. We only use it for the purpose of addressing your feedback.
2. Response: If you’ve requested contact, our team will reach out to you promptly to discuss your feedback and provide assistance.
3. Continuous Improvement: Your feedback contributes to our ongoing efforts to enhance our products and services. We appreciate your role in helping us meet and exceed your expectations.
Frequently Asked Questions about Feedback
How can I provide anonymous feedback?
While we encourage you to share your contact information for follow-up, you can choose not to provide personal details if you wish to remain anonymous. However, please note that anonymous feedback may limit our ability to address specific concerns or provide personalized assistance.
Can I change my feedback after submission?
Once feedback is submitted, it cannot be edited. If you have additional information or updates, please reach out to our customer support team.
How long does it take to receive a response?
We strive to respond to feedback within 15 working days. For urgent matters, please indicate your preference for a quicker response, and we will do our best to accommodate.
Thank you for taking the time to share your thoughts with us. Your feedback is invaluable as we work towards providing you with the best possible pharmaceutical experience.
– From Shamrock Pharmagroup